11:15 AM Developers, meet your users: Best practices for including developers in user tests
Most UX designers recognize the importance of user testing to uncover user needs and build empathy for the user's experience with the product. However, in many companies, developers are completely left out of the user testing equation, or perhaps only included in second-hand accounts.
What a tragedy! Nothing beats seeing your users interacting with your product first-hand. If you're leaving the developers out of your user tests, you're missing out on a huge opportunity. By bringing their unique perspective to the user tests, developers can glean helpful insights and build empathy, which will have far-reaching effects on the future of your product. Not only that, but when developers participate in user tests, they gain a better understanding of the motivation behind designer requests, which facilitates better collaboration.
In this talk, developers will learn how to get the most out of user tests, and designers and others will learn how to include developers in user tests most effectively and avoid common pitfalls.